The most important at a glance


Arrival

Check-in from 15.00 to 18.00 p.m. The apartments are at your disposal from 15.00 hrs. You can use our facilities and the Regionscard with many services from the moment you arrive

Departure

CheckOut from 8.00 to 11.00 a.m. Our facilities and the Regionscard are at your disposal until 5.00 pm - free of charge

Breakfast

From 8.00 to 10.00 a.m. on request and advance booking (according to price offer) with a high-quality breakfast buffet of organic specialties, products from the region and Eli's herb and fruit garden (jams, tea, juices). We put our trust in our chef and Slow Food Convivium Alpe Adria leader Herwig Ertl, who provides us with specialties from the Alpe Adria region.

Conditions


A deposit in the amount of 30% of the of the price of the stay is due immediately after booking. For short-term bookings we ask for bank transfer until one day before arrival or payment on site.

Bookings can be canceled free of charge up to 30 days before arrival.

  • From 30 days to 2 weeks before arrival the cancellation fee is 50 % of the total arrangement price.
  • Two weeks to one week before arrival the cancellation fee is 70 % of the total arrangement price.
  • In the last week before the arrival date, in case of late arrival and early departure, the cancellation fee is 100 % of the total arrangement price.

Bank details

Fellner GmbH
Raiffeisenlandesbank Kärnten
IBAN: AT63 3900 0000 0114 8998

Cancellation insurance


We are happy to act accommodating, but we depend on a certain degree of planning security. Therefore, we recommend that you take out cancellation insurance (Europäische Reiseversicherung). The Hotel Cancellation Plus and Premium of the Europäische Reiseversicherung regularly offer many benefits. For example: a positive test result without symptoms, illness and quarantine of a family member, illness of Covid-19, and much more ...

Austrian hotel contract conditions


The Austrian hotel contract conditions according to the currently valid accommodation contracts with individual guests.

PDF Austrian hotel contract conditions